PO Box 402 North Melbourne VIC 3052
about PHP Knowledge Network
Who’s behind
PHP Knowledge Network?

Rachel Croucher, Director – PHP Knowledge Network

Rachel Croucher is a genealogist and record agent. She has been a member of the  Australasian Association of Genealogists and Record Agents since 2017, and has over a decade of professional and academic experience in her field. Rachel founded PHP Knowledge Network in 2016.

After finishing her studies at Bairnsdale Secondary College in East Gippsland, Rachel spent one year studying at Heinrich-Heine-Gymnasium in Mettmann, Germany, on the Rotary Youth Exchange Program. Since then, Rachel’s achievements include a Bachelor of Arts degree with majors in German and European Studies from The University of Melbourne, Parkville (2000-2003). During her undergraduate studies, Rachel was the first Australian student from the University of Melbourne to take up the opportunity to study in the newly independent Republic of Lithuania (2002-2003). Rachel spent two semesters at the University of Vilnius in the country’s capital and completed subject streams in Central and Eastern European Studies and Islamic Studies. Rachel has since also completed a Master of Holocaust and Genocide Studies at Monash University’s Australian Centre for Jewish Civilisation (2014). Rachel is now also studying towards a Diploma of Family History through the University of Tasmania.

Rachel’s professional introduction to the practice of history was in the archives of the Jewish Holocaust Museum and Research Centre in Elsternwick where she thrived as a German translator under the mentorship of the archive’s founder, Ursula Flicker OAM, Ursula’s deputy Claude Fromm, and countless others too numerous to list here. Rachel benefited from strong relationships with all her work colleagues, and was privileged to also be mentored in the art of oral history testimony practice and preservation by Phillip Maisel OAM. Rachel remained at the Jewish Holocaust Centre for seven years and retains strong ties to the organisation. Rachel has also worked extensively in media and the arts both at home and abroad.

Rachel’s interest in family history started out as what she thought would be a cursory glance at her own family’s unique blend of mixed ancestries, but it soon became an overwhelming passion. Rachel’s academic and professional backgrounds prepared her so well for the practice of genealogy that after practising as a family historian for a number of years Rachel founded PHP Knowledge Network, an organisation dedicated to engaging in and promoting best practice genealogical, research, record agent, and transcription services.

Rachel treats all research queries with the utmost discretion, and looks forward to helping you unlock your family history. She can be contacted via the Contact Us form in the ‘Contact’ section on this website.